Terms and Conditions
- Trip cost for the Sjalina and The Dream is listed on the Schedule and Booking page.
- A deposit of 500 USD per passenger is required to retain the booking, full payment must be made 90 days before departure.
- Payment of deposit constitutes acceptance of these Terms and Conditions.
- Deposits are non-refundable but are transferable to other people. In the event trip cannot be taken deposits may also be placed toward future trips at Surf Banyak’s discretion.
- Trip cost includes three meals per day plus snacks; free soft drinks, juices, water and isotonic drinks; all transfers from Sibolga to the Sjalina
- Trip cost does not include travel to Sibolga, baggage charges, airport departure taxes (Rp.75 000 [$7.50] at Medan), Banyak govt entry fee (~$35/trip), visas or travel insurance. Our Sumatran partners Boraspati can organise meet and greet in Medan, hotels and domestic flights to Sibolga if required. You can pre-order the Boraspati package as part of your trip with Surfbanyak.com at the following rates:
Medan – Sibolga Transfers:
$250 per passenger (Merpati flights Medan-Sibolga + meet/greets Medan/Sibolga, plus transfer of boards/luggage)Accommodation in Medan:
Danau Toba or equivalent $50/night; Marriott $100/night
- Note that if you wish to organise your own transportation to Sibolga, that many domestic air carriers will not carry surfboards, particularly for a group, even where their official policies say they will. We are happy for experienced travelers to handle their own transport to Sibolga, but we cannot guarantee that departure will be delayed if your boards are somewhere else.
- Travel Insurance is compulsory and not included in trip cost.
- All care is taken but no responsibility is assumed for death or injury occurring during the trip. Surfing can be a dangerous activity and you are visiting a remote location far from hospitals: please ensure that your travel insurance covers you for all medical issues.
- No responsibility is assumed for any loss or cancellation of any part of the trip due to weather, natural disasters or events outside Surf Banyak’s control. In all other cases, Surf Banyak’s liability will be limited to the amount paid to us for the trip.
- You must arrive in Sibolga by 1pm on the Monday of departure, or be in Medan by 0930 if you are taking Boraspati’s Medan-Sibolga package. The Sjalina returns on Friday in time to reach the 10:50am Merpati flight from Sibolga to Medan. If flying out of Medan we strongly recommend you fly out the Saturday after the trip return date to ensure you and your bags get to Medan. Ensure your travel insurance covers you in case of missed connections due to weather or domestic flight cancellations.
- Alcohol can be ordered in advance and is supplied at cost prices – basic spirits are available at USD40/bottle. Beer is $40/carton (24 pack). Payment can be made on arrival in USD or IDR. You are welcome to provide your own alcohol, and you are allowed to bring one litre into Indonesia duty free.
- The skipper is responsible for maintaining the safest and most enjoyable environment possible for our guests, and his instructions must be followed at all times. Failure to follow the skipper’s orders may result in you being removed from the boat and returned to Sibolga without refund.
- We don’t like spelling out the rules, most of them are common sense. Bring a good attitude and you can be sure that you’ll have a great time in the the amazing Banyak Islands!